Please include the expected vs. actual result, impact and when this occurred. On-prem customers, please attach a screenshot and the debug log as warranted. A member of our support staff will respond as soon as possible.
Please select the appropriate request Type.
Please select the appropriate Priority based on these definitions: https://support.instana.com/hc/en-us/articles/360018102232-Instana-Ticket-Priority-Levels
Do you use Instana as a SaaS service or on-prem installation?
SaaS users please include a URL if applicable.
Self-hosted OS version number