Getting "agent debug logs" for Windows Host

- Stop the agent (C:\Program Files\Instana\instana-agent\bin\stop.bat)

- Wipe the logs (delete all files in C:\Program Files\Instana\instana-agent\data\log)

- Set log level to DEBUG (change the severity in the configuration file

following the instructions here:

https://www.instana.com/docs/setup_and_manage/host_agent/configuration/#agent-logging

configuration file location C:\Program Files\Instana\instana-agent\etc\org.ops4j.pax.logging.cfg)

- Start the agent (C:\Program Files\Instana\instana-agent\bin\start.bat)

- Reproduce the issue

- Zip up the logs (in C:\Program Files\Instana\instana-agent\data\log) and post the zip file to the ticket 

Have more questions? Submit a request

Comments