I am having an issue on the agent side, how can I gather the agent logs for the Instana team to investigate?
Please follow the below steps to gather the logs that will capture most details for diagnosis:
Stop the agent (<instana_install_dir>/bin/stop.sh)
Wipe the logs (delete all files in <instana_install_dir>/data/logs)
Set log level to DEBUG (change the severity in the configuration file
following the instructions here:
Start the agent (<instana_install_dir>/bin/start.sh)
Reproduce the issue
Zip up the logs (in <instana_install_dir>/data/logs) and post the zip file with the support ticket.